This is episode #13 of Heads Up!, a weekly podcast summarizing research, writing and retweets that I think communicators should pay attention to. And if you’re already subscribed to ICology, you don’t need to change a thing.
Here are the stories shared this week:
Where to Focus Your IC Efforts and Dollars for the Biggest Impact (ROI Communications)
A Face-to-Face Request Is 34 Times More Successful than an Email (Vanessa Bohns)
When 'Please' and 'Thank You' Aren't Enough (Cord Himelstein)
Pepsi, United, and the Speed of Corporate Shame (Andrew Winston)
Want Exponentially Better Production? Focus on People Instead (Chuck Blakeman)
Chuck Chats with... (Bananatag)
I don’t want this to just be what comes across my screen. If you see things you think I should talk about here, share them with me. Could be a new infographic. Or a great case study. Perhaps a webinar. Send a Tweet to @learnicology or an email with the link to firstname.lastname@example.org.